About Us
At RevSmith, we believe your customers deserve more than waiting in a queue. They deserve instant resolutions. They deserve 24/7 availability. They deserve smart, context-aware responses that feel human—without the cost, lag, or limits of traditional support models.
Customer support isn't broken. It's just expensive, hard to scale, and stuck behind outdated workflows. It's still the backbone of loyalty, retention, and experience. But the model—where thousands of humans sit behind keyboards, replying to the same messages over and over—is long overdue for an upgrade.
That's where we come in.
RevSmith is the home of AI support agents that actually do the job. Our agents don't just respond to messages—they resolve them. That means editing orders, issuing refunds, handling returns, escalating smartly, and executing real backend tasks across your stack. Automatically. Reliably. In seconds.
What We Believe
We believe in a future where your support experience is no longer reactive, slow, or buried in tickets. A future where every customer gets help exactly when they need it—with zero friction and zero delay.
We believe AI agents can deliver this better than humans—not because they're replacing people, but because they extend what great support teams can do. They clear the queue. They handle the routine. They scale instantly. So your team can focus on the edge cases, the VIPs, the moments that matter.
This isn't just cost savings.It's experience transformation. We're not helping companies cut corners—we're helping them deliver excellence at scale.
Built for Action, Not Just Conversation
Beyond Chatbots
Most AI tools today are glorified chatbots. They answer FAQs, send links, and hand things off when things get tricky. RevSmith agents go beyond replies—they take action.
Instant Integration
Whether your customers message you on WhatsApp, Instagram, live chat, or email—RevSmith connects instantly. Our integrations are as fast as copying and pasting into a doc.
Minutes, Not Months
Whether your operations run on Shopify, Calendly, custom systems, or legacy tools—RevSmith plugs into your stack. You go live in minutes, not months.
The Impact
Reduction in cost per resolution
First response time
Autonomous query resolution
Companies are spending billions every year on repetitive support workflows. We believe that money can be better spent—on building better products, growing faster, and serving customers in ways that move the needle. RevSmith exists to unlock that shift.
Who We Are
We're a team of builders, engineers, and operators who've scaled category-defining products across AI, SaaS, and customer experience. We've felt the pain of high-volume support firsthand—and we're obsessed with fixing it.
Not with dashboards and software clutter, but with agents that actually do the work. We believe speed wins. Quality compounds. And automation, when done right, unlocks human potential.
The Future
We're building the world's most reliable support automation layer. A platform where companies can deploy AI agents as easily as spinning up cloud servers. A world where support scales like software—elastic, intelligent, and always-on.